Refund policy

At H&K Foods, your satisfaction is our priority!

• •  We only accept returns or exchanges if you receive the wrong parcel/item.

• •  To request a return, please contact us within 24 hours of delivery with your order details.

• •  The product must remain unopened, unused, and in its original packaging.

• •  Due to the nature of frozen food, we cannot accept returns or exchanges for taste preferences, change of mind, or opened items.

💡 Tip: Always store your parcel in the freezer immediately after receiving it to maintain freshness.